Privacy policy

nos - Privacy policy

1. Purpose

FGM Dental Group’s Privacy Policy (“Policy”) was created to demonstrate our commitment to safeguarding the privacy and protection of users’ personal data (“Users”), as well as clarifying how we treat their personal data. This Policy applies to the institutional website of FGM Dental Group.

Read this Policy carefully and, if you still have questions, feel free to contact us through the service channels provided at the end of the document.

2. Scope

This document is applicable to the FGM Dental Group institutional website.

3. References

Law 13.709/2018 – General Data Protection Law.

4. Definitions

  • Processing agents:  the controller and the operator;
  • Controller:  natural or legal person, public or private, who is responsible for decisions regarding the processing of personal data;
  • Cookies:  small files sent by the FGM Dental Group websites, saved on the User’s devices and which store preferences and little other information, in order to customize navigation on the website according to the User’s profile;
  • Personal Data:  any information that refers to an identified or identifiable natural person. For example: name, address, CPF, e-mail, telephone, IP address, etc.;
  • Sensitive Personal Data:  is Personal Data that deals with racial or ethnic origin, religious conviction, political opinion, union membership or organization of a religious, philosophical or political nature, data referring to health or sexual life, genetic or biometric data, when linked to a natural person;
  • Person in charge of processing personal data:  person appointed to act as a communication channel between FGM Dental Group, Users and the National Data Protection Authority (“ANPD”);
  • Applicable Legislation:  all legislation that talks about privacy and protection of Personal Data, especially Law No. 13.709/2018, General Law for the Protection of Personal Data (LGPD);
  • Our Environment:  designates the electronic address https://fgmdentalgroup.com/;
  • Operator:  natural or legal person, public or private, who processes personal data on behalf of the controller;
  • Holder of Personal Data / User:  is the natural person to whom the Personal Data refer, when they interact with FGM Dental Group in situations where they provide their Personal Data; 
  • Treatment:  any operation carried out with Personal Data, such as those referring to the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication , transfer, diffusion or extraction;
  • International data transfer:  transfer of personal data to a foreign country or international organization of which the country is a member;
  • Shared use of data:  communication, dissemination, international transfer, interconnection of personal data or shared treatment of personal databases by public bodies and entities in compliance with their legal competences, or between these and private entities, reciprocally, with specific authorization, to one or more treatment modalities allowed by these public entities, or between private entities.

5. Responsibilities

Not applicable.

6. Collection and use of personal data

FGM Dental Group needs to collect and process Personal Data in order to be able to offer the services available in Nosso Ambiente, as well as to comply with legal requirements. If the User chooses not to provide some of this Personal Data, some features or services will not be available.

We may collect Personal Data directly from the User, by filling in forms, or when the User interacts with Our Environment:

Coleta e uso de dados e1681496211817 - Privacy policy

7. Updating and veracity of personal data

The User is solely responsible for the accuracy, veracity or updating of the Personal Data that he provides to us. We are not obliged to process Personal Data if we believe that the Processing could impute to us a violation of any applicable law, or if the User is using Our Environment for any illegal or unlawful purposes.

8. Database

The database formed through the collection of Personal Data is our property and is under our responsibility, and its use, access and sharing, when necessary, will be done within the limits and purposes of the business described in this Policy.

9. Social Networks

FGM Dental Group has pages hosted on social networks such as Facebook, Instagram, Linkedin, Whatsapp and YouTube to promote the company, its products and to interact with the User. Such social networks have their own Privacy Policies. Thus, it is up to the User to consult these documents on the website of each of these social networks.

FGM Dental Group is not responsible for the Privacy Policies of third parties or for the content of any sites or services linked to environments other than those of FGM Dental Group.

10. Third Party Links

Our environment may direct you to third-party websites, to process job applications or access social media platforms, for example. Such sites have their own Privacy Policies. Thus, it is up to the User to consult these documents on each website.

FGM Dental Group is not responsible for the Privacy Policies of third parties or for the content of any sites or services linked to environments other than those of FGM Dental Group.

11. How we use Cookies

Cookies are small digital files in text format that are stored on your device (computer, smartphone, tablet, etc.) by your internet browser and that store information related to your preferences, such as preferred language, location, recurrence of your sessions and other variables to make your experience much more efficient.

Cookies serve to improve your experience, both in terms of performance and in terms of usability, since the contents made available will be directed to your needs and expectations.

They can also be used to make anonymous and aggregated statistics that allow us to understand how the user uses the website, as well as to improve its structures and content. As these are anonymous statistics, it is not possible to identify you personally through this data.

Cookies can be classified into:

  • Necessary Cookies:  allow navigation and use of applications, as well as access to secure areas of the website. Without these Cookies, the website will not function properly;
  • Analytical Cookies:  collect anonymous statistical data in order to analyze the use of the website and its respective performance;
  • Functionality Cookies:  are used to ensure the availability of additional features of the website or to save the preferences defined by the User when browsing the internet, whenever using the same device;
  • Advertising Cookies:  target advertising based on the User’s interests, helping to measure the success of applications and the effectiveness of advertising by partners; It is
  • Performance Cookies:  collect information about how the User uses the website.

Regarding the lifetime,  Cookies  can be:

  • Session Cookies:  are used while the User is browsing the website and are permanently deleted when the browser is closed; It is
  • Persistent Cookies:  are used during the User’s navigation on the website, but remain saved on their device after closing the browser. These Cookies may have a specific lifetime, that is, after a certain number of days they will be automatically deleted, or indefinite, in which case the User must delete Cookies from their device.
 

Most Internet browsers are set to automatically accept Cookies, but you can change the settings to block the use of Cookies. Browsers that have anonymous browsing collect only strictly necessary and functionality Cookies.

In our Environment, we use the following Cookies:

Cookies 2 e1681496747822 - Privacy policy

12. Sharing of personal data

Personal Data and activity logs may be shared:

  • Internally, with our business areas;
  • With third parties, for recruitment and selection and issue of duplicate slips, for example;
  • With competent judicial, administrative or governmental authorities, whenever there is a legal determination, request, requisition or court order to do so; It is
  • Automatically, in case of corporate movements, such as merger, acquisition and incorporation of FGM Dental Group.

Unless FGM Dental Group receives a legal or judicial determination, Personal Data will never be transferred to third parties or used for purposes other than those for which they were collected and informed in this Policy.

If the User has any questions about who their Personal Data is shared with, they may contact them through the service channels provided in this Policy.

If the User has any questions about who their Personal Data is shared with, they may contact them through the service channels provided in this Policy.

13. Storage of personal data

Storage location

The Personal Data collected and activity records are stored in a secure and controlled environment, and may be on our servers located in Brazil, as well as in an environment using resources or servers in the cloud (cloud computing), which may require transfer and/or or processing your Personal Data outside Brazil.

These transfers involve only companies that demonstrate compliance with applicable laws, maintaining a level of compliance similar to or more rigorous than that provided for in Brazilian law.

Storage term

We store Personal Data only for as long as necessary to fulfill the purposes for which it was collected or to comply with any legal, regulatory or rights obligations. To do this, we have an Information Retention and Safe Disposal Policy.

Disposal of Personal Data

At the end of the maintenance period, Personal Data will be deleted using safe disposal methods or used in anonymized form for statistical purposes.

14. User Rights

The Personal Data belong to the User and the Applicable Legislation guarantees a series of rights, which may be exercised by the User through a request through the Service Channel available at the end of this Policy.

Rights

  • Confirmation and access:  the User may request confirmation of the existence of Processing and access to his Personal Data, including by requesting copies of records that we have about him;
  • Correction:  the User may request the correction of their Personal Data that are incomplete, inaccurate or out of date, having to prove the inaccuracy;
  • Anonymization, blocking or deletion:  the User may request the anonymization, blocking or deletion of Personal Data;
  • Sharing information:  the User may request information about third parties with whom they share Personal Data, limiting this disclosure to information that does not violate our intellectual property or business secret;
  • Revocation of consent:  when applicable, the User may choose to withdraw the consent given for a specific purpose. This revocation will not affect the legality of any Treatment previously carried out. If the User withdraws their consent for fundamental purposes for the regular functioning of Our Environment, they may become unavailable;
  • Opposition:  the User may object to the Processing of Personal Data, if he/she understands that the Processing is illegal;
  • Deletion:  the User may request the deletion of their Personal Data, provided that they are processed with consent;
  • Portability:  the User may request, within the limits of the Applicable Law, the portability of their Personal Data to another service and product provider;
  • Information about consent:  the User may request information about the possibility of not providing consent and the consequences of the refusal; It is
  • Review of automated decisions:  the User may request the review of decisions taken solely based on the automated processing of Personal Data that affect their interests, including decisions aimed at determining their profile.

Owners’ requirements

In order to be able to provide all clarifications and enable the exercise of rights, as the case may be, the User must:

  1. Properly identify yourself;
  2. Inform the right you would like to exercise.

Non-compliance with requests

We may fail to comply with any request for the exercise of rights, if the service violates our intellectual property or business secret, as well as when there is a legal or regulatory obligation or justification for the retention of Personal Data.

In addition, we may fail to comply with the request if we need to retain the Personal Data to comply with a legal obligation, as well as to enable our defense or that of third parties in disputes of any nature.

Non-compliance with requests

We may fail to comply with any request for the exercise of rights, if the service violates our intellectual property or business secret, as well as when there is a legal or regulatory obligation or justification for the retention of Personal Data.

In addition, we may fail to comply with the request if we need to retain the Personal Data to comply with a legal obligation, as well as to enable our defense or that of third parties in disputes of any nature.

15. Information Security

Security

All User Personal Data will be stored in accordance with strict security, confidentiality and integrity standards.

Security

All User Personal Data will be stored in accordance with strict security, confidentiality and integrity standards.

Access, proportionality and relevance

Internally, Personal Data are accessed only by duly authorized professionals, respecting the principles of proportionality, necessity and relevance, in addition to the commitment to confidentiality, integrity and preservation of the User’s privacy, under the terms of this Policy.

16. Additional information

FGM Dental Group may change the content of this Policy at any time, depending on the purpose or need. In the event of substantial changes to this document, Users will be duly informed.

If any point of this Policy is considered inapplicable by the National Data Protection Authority (ANPD) or any other competent authority, including a judicial one, the other conditions will remain in full force and effect.

This Policy will be interpreted in accordance with current and applicable Brazilian legislation, in the Portuguese language, with the jurisdiction of Joinville, Santa Catarina being elected to settle any controversy involving this document, except for the specific exception of personal, territorial or functional competence by the Applicable Legislation.

17. Additional information

In case of any doubt regarding the provisions contained in this Policy, including the exercise of their rights, the User may contact our Supervisor, who is available at the addresses described below, or use the channel https://privacy21.cloud/ panel-company/6675450656-central .

  • Person in charge of Personal Data Processing:

Wentz Vieira Advocacia Empresarial

CNPJ: 37.299.532/0001-81    

  • Address for correspondence: Av. Edgar Nelson Meister, 474 – Zona Industrial Norte, Joinville – SC, CEP 89219-501.
  • Contact email: dpo@fgmdentalgroup.com

This document was updated on: 04/14/2023.

18. Procedure

Not applicable.

19. Process flowchart

Not applicable.

20. Records

Not applicable.

21. Attachments

Not applicable.

POLPPD 0001
Review: 00
Date: 14/04/2023

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